Our Promise to You
We're so confident in our cleaning quality that we offer a 100% satisfaction guarantee. If you're not completely happy with any part of our service, we'll re-clean it for free. No questions asked.
How Our Guarantee Works
Simple, straightforward, and hassle-free. That's how we handle any concerns.
Free Re-Clean
If any area doesn't meet your expectations, we'll come back and re-clean it at no additional cost.
24-Hour Response
Report any concerns within 24 hours, and we'll schedule a re-clean within 48 hours.
No Questions Asked
We trust your judgment. If you're not satisfied, we'll make it right—no explanations needed.
Same Team Return
The same cleaning professional who did the original work will return to ensure consistency.
Not Satisfied? Here's What Happens
Tell Us
Call or text us within 24 hours of your cleaning. Let us know what areas didn't meet your expectations.
We Schedule
We'll schedule a re-clean at a time that works for you—typically within 48 hours.
We Return
Your original cleaning professional returns to address the specific areas of concern.
You're Happy
We don't leave until you're 100% satisfied with the results.
Our Commitments to You
Beyond our re-clean guarantee, here's what you can always expect from Costa1Cleaning.
On-Time Arrival
We arrive within a 30-minute window of your scheduled time. If we're running late, we'll call ahead.
Consistent Quality
Every cleaning follows our detailed checklist to ensure nothing is missed, every time.
Respectful Service
We treat your space like our own—shoes off if requested, careful with belongings, courteous always.
Transparent Pricing
The quote you receive is the price you pay. No hidden fees, no surprise charges.
Secure & Trustworthy
Background-checked, trained professionals who are bonded and insured for your protection.
Eco-Friendly Options
Green cleaning products available at no extra charge for health-conscious homes and offices.
What Our Clients Say
4.9/5 Average Rating
"I mentioned one small area they missed, and they were back the next day to fix it. No hassle, no pushback. That's the kind of service that keeps me as a customer."
— Sarah M., Holmdel
"I've never had to use their re-clean guarantee because they always do an amazing job. But it's nice knowing it's there just in case."
— Michael T., Red Bank
First-Time Satisfaction
Re-Clean Requests
Response Time
Issues Resolved
Experience Risk-Free Cleaning
With our 100% satisfaction guarantee, you have nothing to lose and a spotlessly clean space to gain. Get your free quote today.